Delivery

PRICE

In addition to the price, a delivery charge may be payable in respect of deliveries made to locations within the UK mainland other than an order for sample swatches of fabric alone. The delivery charge will be that shown on the order confirmation section of the blinds.local website at the time You place Your order. If there is any change in the delivery charge We Shall notify You before Your order is accepted by Us and ask You to confirm that You wish to proceed with Your order. Delivery to locations outside of the UK mainland will be made only with Our express prior agreement and additional delivery charges may be payable in that event. If You require delivery outside of the UK mainland You are advised to contact Us on Our enquiry line or by e-mail in advance of placing Your order. If there is any change in the delivery charge payable We Shall notify You before Your order is accepted by Us.

DELIVERING YOUR GOODS

blindsdirectonline.co.uk will deliver Your Goods to the address You have provided on the order form for delivery on the date that You have specified on the order form and in any event within 30 days of the day after Your order was placed unless a later date is agreed with You.

Whilst we shall use our reasonable endeavours to meet the delivery date specified by You on the order form if We shall not be able to accept this delivery date We reserve the right to require You to select an alternative delivery date by notifying Us by e-mail at support@blindsdirectonline.co.uk with Your order number or call the order help-line on 0800 6127 685 with Your order number.

Ownership of, and risk in, the Goods will pass to You once they have been delivered to You. If You return the Goods under clauses 3 or 8, ownership of, and risk in the Goods returned will pass to Us on receipt of the Goods by Us.

DEFECTIVE GOODS

blindsdirectonline.co.uk warrants that all Goods sold to You will be free from defects in either material or workmanship for a period of 12 months from delivery of the goods to You.

If Your Goods are defective on delivery or a defect arises within the following 12 months, You are entitled to return them to Us provided You have first contacted Us through the telephone order help-line or e-mail address shown on Our web-site, or in writing at the address set out in the Contact Us section of Our web-site, giving Us details of the defects, but only if We have agreed that the Goods should be returned to Us. If it appears that the Goods are defective We shall promptly arrange:-

For a courier to collect the defective Goods from You in order to repair the Goods and return the repaired Goods to You, free of charge; or

For a courier to collect the defective Goods from You and simultaneously deliver replacement Goods of similar quality and specification, free of charge; or

If the Goods are defective on delivery, and You so request, arrange for a full refund of the price and delivery charge of the defective Goods by crediting Your debit or credit card within 30 days of receipt of the defective Goods provided that the Goods have not been modified or subject to misuse or negligence. Please contact Us on Our order help-line or by e-mail as described above for guidance on how to pack Your Goods to return them.

No liability under shall arise unless the price and the delivery charge have been paid in full on or before delivery.

If the Goods are not defective, or are returned to Us after the period of 12 months from delivery of the Goods, or they have been modified, misused or the subject of negligence, You will be responsible for the payment of Our charges on a time and materials basis in respect of any repairs and collection and return of the Goods which We agree to carry out at Your request. We shall be entitled to debit such charge on the debit or credit card which You used to order the Goods provided We notify You of the amount of such charges before carrying out the repair.

Except where You are a consumer, blindsdirectonline.co.uk will not be liable for any indirect or consequential loss or damage or loss of profits arising out of Our supply or failure to supply the Goods to You.

The rights You have under clauses 8.1 and 8.2 above do not in any way seek to limit blindsdirectonline.co.uk’ liability for death or personal injury resulting from blindsdirectonline.co.uk’ negligence and they do not limit any statutory rights You have as a consumer.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase Goods from Our website. The importation or exportation of certain of Our goods to You may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the Goods You purchase.

Except where You are acting as a consumer all other warranties, conditions and terms relating to fitness for purpose, satisfactory quality or condition of the Goods whether implied by statute or common law or otherwise are excluded to fullest extent of the law.